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FREQUENTLY ASKED QUESTIONS

  • Linda K - Love my CNC
    Love my CNC. My Piranha works wonderfully. People are in awe of my little projects. My husband likes to tell people that I read a book while running it...(It's true!)
  • Ron K - Support is top notch
    Support is top notch. Problems with the products are rare, but all the techs take the time to educate me as necessary. Best support group ever!!
  • Blacksmith Ed - Excellent Support
    I've contacted Next Wave's tech support several times and each time I got the help I needed without delay. It's unusual nowadays to have a company provide such support for their customers.
  • Sharon F - Beginner in CNC
    I could not ask for better support, friendly and easy to talk to even for a first time CNC beginner. Questions answered quickly and got me going again. Most recent was how to view and change or delete tool paths that I had downloaded to a USB I did as instructed and I am now able to open and view tool-paths on my USB.
  • Terrence L - CNC "Newbie" "
    I appreciate the patience that support has for all of us 'newbies'. Thank you.
GENERAL INFORMATION
LOGO-1.jpg
FIRMWARE/SOFTWARE
  • Linda K - Love my CNC
    Love my CNC. My Piranha works wonderfully. People are in awe of my little projects. My husband likes to tell people that I read a book while running it...(It's true!)
  • Ron K - Support is top notch
    Support is top notch. Problems with the products are rare, but all the techs take the time to educate me as necessary. Best support group ever!!
  • Blacksmith Ed - Excellent Support
    I've contacted Next Wave's tech support several times and each time I got the help I needed without delay. It's unusual nowadays to have a company provide such support for their customers.
  • Sharon F - Beginner in CNC
    I could not ask for better support, friendly and easy to talk to even for a first time CNC beginner. Questions answered quickly and got me going again. Most recent was how to view and change or delete tool paths that I had downloaded to a USB I did as instructed and I am now able to open and view tool-paths on my USB.
  • Terrence L - CNC "Newbie" "
    I appreciate the patience that support has for all of us 'newbies'. Thank you.
VCARVE/POST PROCESSORS
STARTUP/FIRST TAP FILE
MAINTENANCE/WIRING
  • Linda K - Love my CNC
    Love my CNC. My Piranha works wonderfully. People are in awe of my little projects. My husband likes to tell people that I read a book while running it...(It's true!)
  • Ron K - Support is top notch
    Support is top notch. Problems with the products are rare, but all the techs take the time to educate me as necessary. Best support group ever!!
  • Blacksmith Ed - Excellent Support
    I've contacted Next Wave's tech support several times and each time I got the help I needed without delay. It's unusual nowadays to have a company provide such support for their customers.
  • Sharon F - Beginner in CNC
    I could not ask for better support, friendly and easy to talk to even for a first time CNC beginner. Questions answered quickly and got me going again. Most recent was how to view and change or delete tool paths that I had downloaded to a USB I did as instructed and I am now able to open and view tool-paths on my USB.
  • Terrence L - CNC "Newbie" "
    I appreciate the patience that support has for all of us 'newbies'. Thank you.
  • Linda K - Love my CNC
    Love my CNC. My Piranha works wonderfully. People are in awe of my little projects. My husband likes to tell people that I read a book while running it...(It's true!)
  • Ron K - Support is top notch
    Support is top notch. Problems with the products are rare, but all the techs take the time to educate me as necessary. Best support group ever!!
  • Blacksmith Ed - Excellent Support
    I've contacted Next Wave's tech support several times and each time I got the help I needed without delay. It's unusual nowadays to have a company provide such support for their customers.
  • Sharon F - Beginner in CNC
    I could not ask for better support, friendly and easy to talk to even for a first time CNC beginner. Questions answered quickly and got me going again. Most recent was how to view and change or delete tool paths that I had downloaded to a USB I did as instructed and I am now able to open and view tool-paths on my USB.
  • Terrence L - CNC "Newbie" "
    I appreciate the patience that support has for all of us 'newbies'. Thank you.
FILE DOESN'T DISPLAY OR RUN
  • Linda K - Love my CNC
    Love my CNC. My Piranha works wonderfully. People are in awe of my little projects. My husband likes to tell people that I read a book while running it...(It's true!)
  • Ron K - Support is top notch
    Support is top notch. Problems with the products are rare, but all the techs take the time to educate me as necessary. Best support group ever!!
  • Blacksmith Ed - Excellent Support
    I've contacted Next Wave's tech support several times and each time I got the help I needed without delay. It's unusual nowadays to have a company provide such support for their customers.
  • Sharon F - Beginner in CNC
    I could not ask for better support, friendly and easy to talk to even for a first time CNC beginner. Questions answered quickly and got me going again. Most recent was how to view and change or delete tool paths that I had downloaded to a USB I did as instructed and I am now able to open and view tool-paths on my USB.
  • Terrence L - CNC "Newbie" "
    I appreciate the patience that support has for all of us 'newbies'. Thank you.
  • Linda K - Love my CNC
    Love my CNC. My Piranha works wonderfully. People are in awe of my little projects. My husband likes to tell people that I read a book while running it...(It's true!)
  • Ron K - Support is top notch
    Support is top notch. Problems with the products are rare, but all the techs take the time to educate me as necessary. Best support group ever!!
  • Blacksmith Ed - Excellent Support
    I've contacted Next Wave's tech support several times and each time I got the help I needed without delay. It's unusual nowadays to have a company provide such support for their customers.
  • Sharon F - Beginner in CNC
    I could not ask for better support, friendly and easy to talk to even for a first time CNC beginner. Questions answered quickly and got me going again. Most recent was how to view and change or delete tool paths that I had downloaded to a USB I did as instructed and I am now able to open and view tool-paths on my USB.
  • Terrence L - CNC "Newbie" "
    I appreciate the patience that support has for all of us 'newbies'. Thank you.
LASER PROBLEMS
  • Linda K - Love my CNC
    Love my CNC. My Piranha works wonderfully. People are in awe of my little projects. My husband likes to tell people that I read a book while running it...(It's true!)
  • Ron K - Support is top notch
    Support is top notch. Problems with the products are rare, but all the techs take the time to educate me as necessary. Best support group ever!!
  • Blacksmith Ed - Excellent Support
    I've contacted Next Wave's tech support several times and each time I got the help I needed without delay. It's unusual nowadays to have a company provide such support for their customers.
  • Sharon F - Beginner in CNC
    I could not ask for better support, friendly and easy to talk to even for a first time CNC beginner. Questions answered quickly and got me going again. Most recent was how to view and change or delete tool paths that I had downloaded to a USB I did as instructed and I am now able to open and view tool-paths on my USB.
  • Terrence L - CNC "Newbie" "
    I appreciate the patience that support has for all of us 'newbies'. Thank you.
CONNECTING PC TO THE CNC
  • Linda K - Love my CNC
    Love my CNC. My Piranha works wonderfully. People are in awe of my little projects. My husband likes to tell people that I read a book while running it...(It's true!)
  • Ron K - Support is top notch
    Support is top notch. Problems with the products are rare, but all the techs take the time to educate me as necessary. Best support group ever!!
  • Blacksmith Ed - Excellent Support
    I've contacted Next Wave's tech support several times and each time I got the help I needed without delay. It's unusual nowadays to have a company provide such support for their customers.
  • Sharon F - Beginner in CNC
    I could not ask for better support, friendly and easy to talk to even for a first time CNC beginner. Questions answered quickly and got me going again. Most recent was how to view and change or delete tool paths that I had downloaded to a USB I did as instructed and I am now able to open and view tool-paths on my USB.
  • Terrence L - CNC "Newbie" "
    I appreciate the patience that support has for all of us 'newbies'. Thank you.
ADDITIONAL HELP
  • Linda K - Love my CNC
    Love my CNC. My Piranha works wonderfully. People are in awe of my little projects. My husband likes to tell people that I read a book while running it...(It's true!)
  • Ron K - Support is top notch
    Support is top notch. Problems with the products are rare, but all the techs take the time to educate me as necessary. Best support group ever!!
  • Blacksmith Ed - Excellent Support
    I've contacted Next Wave's tech support several times and each time I got the help I needed without delay. It's unusual nowadays to have a company provide such support for their customers.
  • Sharon F - Beginner in CNC
    I could not ask for better support, friendly and easy to talk to even for a first time CNC beginner. Questions answered quickly and got me going again. Most recent was how to view and change or delete tool paths that I had downloaded to a USB I did as instructed and I am now able to open and view tool-paths on my USB.
  • Terrence L - CNC "Newbie" "
    I appreciate the patience that support has for all of us 'newbies'. Thank you.
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